Shipping policy

Last updated: September 11, 2026

Shipping rates

Standard shipping is free on every order, to every destination we serve. There are no shipping fees added at checkout.

Processing time

Orders are processed and dispatched within 1–3 business days of payment. You will receive an email with a tracking number as soon as your order has shipped.

Delivery times

Delivery times depend on the destination:

  • United States: most orders arrive within 10–20 days of dispatch.
  • Canada, United Kingdom, Europe, Australia and New Zealand: most orders arrive within 12–25 days of dispatch.
  • Other destinations: 15–30 days of dispatch.

These are estimates. Customs processing, public holidays and carrier delays can occasionally extend delivery to around 4 weeks. If your order has not arrived 30 days after dispatch, contact us and we will trace it or replace it.

Tracking

Every order ships with tracking. Use the link in your shipping confirmation email, or the order page in your account, to follow your parcel. Tracking may take 2–5 days to show its first scan after dispatch.

Duties and taxes

For orders shipped to the United States, the European Union, the United Kingdom and Australia, applicable duties and taxes are settled before delivery, so there is nothing extra to pay when your parcel arrives. For other destinations, any import charges levied by local customs are the responsibility of the recipient.

Multiple items

If you order several items, they may be dispatched separately and arrive on different days. You will receive a tracking number for each parcel. You are never charged extra for split shipments.

Address accuracy

Please check your shipping address carefully at checkout. We cannot redirect a parcel once it has been dispatched. Orders returned to us because of an incorrect or incomplete address can be reshipped once you confirm the correct address.

Lost or damaged parcels

If your parcel arrives damaged, or tracking shows it as delivered but you have not received it, contact us within 7 days at contact@azabooti.com with your order number and, for damage, a photo. We will replace the item or refund you in full.

Questions

Email contact@azabooti.com and we will reply within one business day.