Shipping Information

Shipping Methods & Timeframes

We offer reliable shipping services to get your orders delivered safely and efficiently.

Standard Shipping

Our standard shipping service typically takes 7-14 business days for delivery. This timeframe begins after your order has been processed and shipped from our fulfillment center.

Order Processing

Orders are typically processed within 1-2 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, including tracking information when available.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your shipping address
• Package weight and dimensions
• Selected shipping method

We occasionally offer free shipping promotions - watch for special offers!

International Shipping

We currently offer shipping to select international destinations. International orders may:

• Take longer to deliver (14-21 business days)
• Be subject to customs duties and taxes
• Require additional documentation

Delivery Guarantee

While we strive for timely delivery, we understand that delays can occasionally occur due to factors beyond our control such as:

• Weather conditions
• Customs processing
• High shipping volumes during peak seasons
• Carrier delays

Good Faith Promise: If your order does not arrive within the expected timeframe, please contact our customer service team. As a gesture of good faith, we may offer store credit or other incentives for future purchases.

Order Tracking

Once your order ships, you can track its progress:

• Check your email for tracking information
• Log into your account and view "My Orders"
• Contact our customer support team

Shipping Address

Please ensure your shipping address is complete and accurate. We cannot be responsible for packages sent to incorrect addresses provided by the customer.

Package Protection

All packages are carefully packed to prevent damage during shipping. If you receive a damaged package, please contact us immediately with photos of the damage.

Questions?

If you have any questions about shipping, please don't hesitate to contact our customer support team. We're here to help!